Why does a giant bank acquire a large UX design agency?
User eXperience design makes a difference in banking. by Mascha van Oosterhout | User eXperience Consultant | eProseed-NL A few weeks ago I attended a Service Design Workout at the Rabobank Headquarters in Utrecht. The theme of the evening was two-fold: Service design and User eXperience Design in financial organizations; Why does a bank buy a…
