eProseeds Digital Assistant saves you money and increases your customer engagement!

Check out our offer and define your specific business case with us for free.

 

We wrote this guide based on real-life experience, which explains everything you need to know to start to build your own digital assistant, using machine learning (aka Artificial Intelligence).

Let us assist you with your business case and get the book for free or pre-order the book right here.

eProseeds Digital Assistant saves you money and increases your customer engagement!

Check out our offer and define your specific business case with us for free.

We wrote this guide based on real-life experience, which explains everything you need to know to start to build your own digital assistant, using machine learning (aka Artificial Intelligence).

Let us assist your with you business case and get the book for free or pre-order the book right here.

How a digital assistant improves your customer satisfaction, increases customer interaction and your sales & service.

Imagine that 20-50% of all your customer service calls is taken care of by a self learning digital assistant handling more and more complex queries, increasing customer satisfaction and rise business savings year after year.

Your customer service resources get more time to handle other channels like email, voice, social media and to look more critically to see what else they can deliver in terms of a better experience for your customers.

Our approach

In 4 steps you have your Digital Assistant up and running!

Determine how your business can benefit from eProseed’s Digital Assistant.

Together we define your business case

free

Prove that the digital assistant solves your issue.

Workshop putting into practice the experience design method.

  • to create a conversation that fits your customer needs
  • to determine the scope

Build the chatbot

  • Backend integration
  • Language
  • Channel

Test/train with (internal) target users

Prove that it works for your customers.

Test/Train with a selected group of external customers.

Measure total time spent by call center agent.

Measure use of chatbot.

Role out to fully benefit from the advantages the digital assistant offers you.

Include integration to primary backend applications to make sure that the chatbot gives the correct answers.

Digital Assistant handling all calls.

Measure total time spent by call center agent.

Measure use of chatbot.

Want to know more?

Talk to our experts and let us help you with your business case for free. Fill in the form and we will contact you as soon as possible.

*You will receive the book free of charge if you make an appointment to define your business case with eProseed.